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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cynthia Owens

Cynthia Owens

July 24, 2025

5  out of  5
rating by Cynthia Owens
"I have always been completely satisfied with Merle Green State Farm Insurance. They are a professional office and work hard to meet your needs. They are quick to get back with you with any questions that you may have. I would highly recommend them for any insurance that you need. The whole staff is very friendly and make you feel at home."
We responded:
"Cynthia, Thank you for your kind words and recommendation! AND Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cookie Turner

July 21, 2025

1  out of  5
rating by Cookie Turner
"He is very rude and disrespectful, over talks the customer instead of listening and then responding accordingly. The rest of the staff was cordial."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Katherine Bell

July 21, 2025

5  out of  5
rating by Katherine Bell
"Friendly amd fast service, I always enjoy goimg our local State Farm office"
We responded:
"Thank you, Katherine, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Coffield

July 20, 2025

4  out of  5
rating by Melissa Coffield
"Tonya and Jim were a big help with car repairs and rentals. They also explained my policy so I could get more benefits from it."
We responded:
"Thank you , Melissa for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Betty-Jo Scott

July 19, 2025

5  out of  5
rating by Betty-Jo Scott
"I appreciate the team at Merle Green State Farm Ins Agency - when I had a small car accident the entire staff made the claim process easy and they made me feel at ease. I have complete faith in this agency and appreciate all that they do for my family."
We responded:
"Betty-Jo, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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lakeisha rodgers

July 18, 2025

5  out of  5
rating by lakeisha rodgers
"They are very helpful and curious."
We responded:
"Lakeisha, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Willis Strickland

July 18, 2025

5  out of  5
rating by Willis Strickland
"I am very happy and satisfied with the professional way Tonya and the Merle Green team took care of my claim. They gave me good advice and kept me informed of my claim process. Thanks to everyone."
We responded:
"Willis, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cindy Kelly

April 1, 2024

1  out of  5
rating by Cindy Kelly
"I did not give any rating to State Farm Insurance company.That is a lie.I did not do it because if I had given them a rating, it would have been a zero!"
We responded:
"Cindy, we're truly sorry to hear about your confusion regarding this review. It's important to us to understand and address the concerns you might have. Please reach out directly at (252) 792-1100 so we may discuss your experience. Your feedback is crucial in helping us improve. Thank you. -Merle "
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Katherine Bell

March 11, 2024

5  out of  5
rating by Katherine Bell
"They are so nice. Glad.i switched."
We responded:
"We’re glad as well, Katherine! It’s our pleasure to help and assist you with your insurance needs. Thank you for the review and five-stars!—Merle"
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Ashley Whitfield

August 9, 2023

5  out of  5
rating by Ashley Whitfield
"Great service saved me money on my insurance."
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Ruth Hines

March 9, 2023

5  out of  5
rating by Ruth Hines
"We've been with this State Farm office for 11 years and couldn't be happier. They generally have the lowest prices for the best products. But more than that they are compassionate, helpful, and easy to talk to. I have always received fast reliable service."
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Ramon Torres

August 7, 2021

4  out of  5
rating by Ramon Torres
"They help me out with my home insurance auto insurance also. On occasion the phone system goes down and it's get hard to get ahold of them. Hopefully they Rectify that and I will give them five stars again"
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Charles Hill

December 31, 2020

5  out of  5
rating by Charles Hill
"Very professional and knowledgeable folks 👍"
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Dana Springle

August 14, 2018

5  out of  5
rating by Dana Springle
"The office staff at this location is absolutely wonderful! Whether I've been setting up a new policy, or inquiring about an existing one, every member of the staff has been extremely helpful and easy to understand."
Profile photo of Alesia Herbert

Alesia Herbert

December 12, 2017

5  out of  5
rating by Alesia Herbert
"I love the Merle Green office they treat you like family. They know you by name and always has your best interest at heart, its an overall great experience. Thanks you guys for always having my back."